Get all the Queries Answered in FAQ Section
BitData provides cost-effective, and trouble-free solutions in various categories – data recovery, file converters, email management, data management, cloud data management, and free viewers.
Is there any way to test you solutions before purchasing?
Yes, you can easily test any software of BitData as each and every software comes up with free of cost demo version. The demo version helps to understand the complete functionality and working of software. Freeware demo works in similar way as licensed edition but has some restrictions.
Is the demo version completely free or some hidden charges are there?
It is completely free of cost to use the free demo of any software under any category accordingly.
At which time one can contact to BitData support team?
BitData provides 24X7 hours technical support assistance. You can freely contact at support anytime via an instant message, call, or mail.
What are the modes of payment available for purchasing BitData products?
You can use any of the desired mentioned payment mode as BitData provides:
Note: All the cards are accepted like VISA, MasterCard, DISCOVER, Maestro, American Express, and more.
How can I upgrade my existing license?
You can easily upgrade your existing license by contacting our Technical Support Team by using Live Chat or email with all the mentioned information:
Wire Transfer takes 5 to 7 business days to approve the payment. As the payment gets approved, you will get the software licensed key on your email address.
How many types of Software Licenses do you provide?
We at BitData offer you the following license as stated below:
What is the validity of BitData software?
All the BitData solutions are lifetime valid and you can easily use it without any limitations.
How will I get the software license key if I purchased the tool?
Once you do the payment, within 15-20 minutes you will get the activation key in your Email ID.
Note: Make sure you provide the proper Email ID to buy the tool
In how many machines I can install the Personal License of software?
You can install the Personal License of tool on only one PC or Laptop. It is a single user license and non-transferable.
What is the refund policy of BitData?
BitData gives policy of 30 days money back for its users who request for refund under the stated category:
How long it takes to get the refund credited into my account?
Once the refund request is approved, it takes 28 business days to get the refund credited in user's account.
In which case BitData Refund policy is not applied?
You cannot claim for the refund in the mentioned cases:
Does BitData offer any reseller program ?
Yes, we have our proper reseller program for all our range of software.
What is the process to become BitData reseller?
To become our authorised reseller, you can drop us mail at sales[at]bitdata.com or even you have a Live Chat session for quick support.
Can I resell your software directly to the end-users ?
You have to give us the product name and details of end-users. We will provide you a quotation for our products and then only you can continue accordingly.
Is it feasible for you if I buy the tool's license on the behalf of end-user?
Yes, you can purchase the application's license on the behalf of end-user.