10 Common Errors of IBM Lotus Notes & Their Solution
IBM Notes is one amongst the profound email applications, which is used among enterprise level of users. The application is not just an email client designed for the communication tenacity, but the whole integration of diverse applications covers database, spreadsheets, document, journal, etc.
Being a highly programmed client, it is definite for Lotus Notes to face problems in its working. Therefore, this write-up shares the top 10 errors, which are commonly raised by Lotus Notes users while working with program. Get a complete knowledge about faults of IBM Lotus Notes and its solution.
Common IBM Notes Error Messages
While executing some significant work, it’s very annoying if we meet some sudden error messages. Consider a scenario where you’re working with Lotus Notes application. You get an error message at the time
- You are trying to use IBM Notes database
- You are moving data to your Lotus Notes account
- You are synchronizing it with your mobile devices
I have the list of 10 common IBM Lotus Notes error as stated below:
Note: Usually, error messages depend upon the problem due to which they have been risen and IBM Notes version you are using in your machine.
Error 1: “You are not authorized to the database for user’s local mail file.”
This error message mainly comes up when you use R7 design template with R6 application like Lotus Notes 6.5.6. StdR7Mail template is not compatible with R6 application.
Solution: The possible way to solve this issue is to erase local replica and update server mail file by utilizing R6 mail template for R6 IBM Notes application installed on your machine. Right after this, don’t forget to copy it back to user’s system.
Error 2: “Network operation did not complete in a reasonable amount of time.”
This is the most common error messages, which frequently takes place.
Solution: You can solve this issue in two ways:
- Firstly, open Replicator page on IBM Notes application.Then, manually activate or even replicate line “Sending outgoing mail.” If that does not work then, you can go another way.
- Simply open the present location and check Mail tab. If mail file location is set “Local”, you have to shift it to “On Server”. Check “Send outgoing mail” field. If preference is set like “directly to the Internet”, you have to again change it “through the Domino Server”.
Error 3: “Database Corrupt – Cannot Allocate Space.”
This message simply shows corruption in IBM Notes database. Whenever you get this message, it means there is an issue with your IBM Notes application’s Desktop.dsk file.
Solution: To repair this error, you should repair NSF database. First you have to fix your NSF file from corrupted state to healthy state.
Delete cache.ndk after that rename it bookmark.nsf. You can also fix this problem by making a new copy of corrupt database.
But be sure you make this new copy at OS-level or via File >> Database >> New Copy in Notes.
Error 4: “Your current ID does not specify an Internet certificate for signing.”
The error message ensues when users set default settings for emails by by means of Public Key Infrastructure of present IBM Notes ID. The application signs the messages to additional recipients with user’s public key. However, keys don’t graft occasionally when you referred emails over Internet. When client signs Internet messages but doesn’t get the certificates, it grounds this message.
Solution: To resolution this error, you need to integrate X.509 certificate into IBM Notes ID. Also, don’t fail to recall to alteration in default setting of authorisation messages.
Error 5: “The object store that is used by this note was not found.”
The message is linked with Lotus Notes Shared Email, which is no longer in usage. Whenever you attempt to use IBM Notes document, which is not present in Domino object store, you will get this message.
Solution: The possible solution for this issue is running “Collect” task on database to eliminate references.
Error 6: “You can’t use Administration program while the Domino server is running.”
IBM Lotus Notes application installs its files on local machine but uses file server to save data. Just due to this, occasionally Lotus Notes or Domino stops its functioning. When you go to open Lotus Notes, you oppose the overhead message.
Solution: To remove this error, you can use this trick:
- Open Notes.ini file. You can utilize Notepad or Wordpad here.
- Add a parameter “Directory=” under “Notes Program Files”, like
Directory=C:\Program Files\IBM\Lotus\Notes\Data - Save Notes.ini configuration file and then, restart your Domino Server.
Error 7: “Error creating product object.”
The message come about when you attempt to make an agent by utilizing Lotus Connectors LotusScript Extension (LCLSX) to attach to DB2 table.
Solution: The possible way you can fix here is you can record an error as well as contact IBM Notes support. You can even take the help of separate Help document, which can clarify this message in more detail.
Error 8: “Database has not been opened yet.”
The LotusScript code grounds this IBM Notes migration error. The error message comes up when LotusScript code notices an invalid database object handle and attempts to work with it. There are some reasons for this message:
- If Server or file path are improper
- If current system fails to found connection with objective server
- If user doesn’t have authority to open target database.
Solution: The possible way to detect where issues actually lies and take remedial measures.
Error 9: “Object store database is disabled.”
The message has a connection with Domino Server. When you open database locally or try to open DAOS attachment, you will get this error. You should not open DAOS (Domino Attachment and Object Service) allowed database locally.
Solution: To solve this message, you should use Domino Server. In its place of opening database locally, you should connect to IBM Domino Server.
Error 10: “Entry Not Found in Index.”
The error is linked a locally edited policy. You can meet this message while you are configuring user with IBM Notes.
Solution: To solve this error, you should edit or even save all defined policies directly on the server replica names.nsf.
Observation
IBM Notes is a profoundly built and designed client that is clearly not just for communication but for major tasks to be performed. However, any breakdown straightaway and effects communication itself in diverse forms. Therefore, the given above list of errors are ones, which are commonly faced by users.
Thus, a solution for every problem has been given along with factual explanation related its occurrence. Implement suggested solutions as absorbed in blog above for issues of IBM Notes & their solution with proper protective measures taken, just in case any error is undertaken.
